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Privacy Policy
Our Commitment to Your Security
“At Oloxo.in, we believe that safe shopping is the foundation of every great style journey. Whether you are browsing our latest collections or finalizing an order for our premium handcrafted jewellery, your data is protected by the highest industry standards. We ensure full DPDP Act 2023 compliance, providing a transparent and secure online jewellery India experience. From the moment you share your details for handcrafted jewellery data protection to the final delivery of your 18K gold-plated pieces, we use advanced SSL encryption to safeguard your information, so you can focus on finding the perfect sparkle with 100% peace of mind.”
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, submits style preferences, submit feedback forms, write reviews and testimonials, place an order, subscribe to the newsletter, direct login using personal social media credentials, respond to a survey, and in connection with other activities, products, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except when it may prevent them from engaging in certain Site related offerings.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.This information will not identify you personally and will not be linked back to you.
How we use collected information
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently. - To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the resources provided on our Site. - To improve our Site
We may use feedback you provide to improve our products and offerings - To process payments
We may use the information Users provide about themselves when placing an order only to fulfill that order. We do not share this information with any outside parties except to the extent necessary to execute the order. - To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them. - To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Consent and Your Rights
Under the DPDP Act 2023, you are the “Data Principal” and have the following rights:
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Right to Access & Correction: You can log in to your Oloxo account anytime to update your information.
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Right to Erasure: You may request that we delete your personal data once the purpose of collection (like a delivery) is fulfilled
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Right to Withdraw Consent: You can opt-out of marketing emails or cookies at any time through your browser settings or the “Unsubscribe” link in our emails.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to any other individual or parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Newsletters
If you wish to subscribe to our newsletter(s), we will use your email id and email address to send the newsletters to you. To respect your privacy, we provide you an option to unsubscribe.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Changes to this Privacy Policy
OLOXO has the discretion to update this Privacy Policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications, if any.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site or your dealings with this site please contact us as per details on ‘Contact Us’ page.